Privacy Policy
Matthews Painting Pros ("we," "our," or "us") operates this website. This Privacy Policy explains what information we collect when you visit the site, call, email, or send an estimate request, and how we use it.
1. Information We Collect
Information You Provide
When you call us, send an email, or fill in the estimate form, we may collect your name, phone number, email address, town or ZIP code, the service you are interested in, and any details or photos you share about your property.
Information Collected Automatically
When you visit our website, standard web server logs may record your IP address, browser type, pages visited and the time of the visit. We do not use advertising trackers on this site.
2. How We Use Your Information
- To respond to your questions and estimate requests
- To schedule estimates and painting work
- To send written scopes, invoices and warranty information
- To improve our website and services
3. Sharing
We do not sell your information. Estimate form submissions are delivered to our inbox through a form-processing service (Web3Forms). We may share details with suppliers only when needed to complete your job, such as ordering a custom color.
4. Cookies and Tracking
This website does not set advertising cookies. Embedded Google Maps may set their own cookies under Google's policies.
5. Third-Party Services
Our site uses Google Maps embeds and a form-processing service. Their privacy policies govern the data they process.
6. Data Retention
We keep estimate and job records as long as needed for scheduling, warranty and tax purposes, and then delete them.
7. Data Security
We use reasonable measures to protect information, but no method of transmission over the internet is completely secure.
8. Your Rights
You can ask us to see, correct or delete the personal information we hold about you by emailing info@matthewspaintingpros.com.
9. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect their information.
10. Changes to This Policy
We may update this policy. The date at the top shows the latest version.
11. Contact Us
Matthews Painting Pros, 250 N Trade St, Matthews, NC 28105. Phone (980) 243-8188. Email info@matthewspaintingpros.com.
Matthews Painting Pros250 N Trade St
Matthews, NC 28105
Phone: (980) 243-8188
Email: info@matthewspaintingpros.com