12 Questions to Ask a House Painter Before You Hire Them
Ask these before you sign, and get the important answers in writing. North Carolina has no separate painting license, so insurance, references and a clear written scope are your main protection.
Business and Safety
- Do you carry liability insurance? Ask for a certificate, with you named as certificate holder if you want.
- Do you carry workers' compensation? North Carolina requires it for businesses that regularly employ three or more people.
- Is your firm lead-safe certified? Required for paid work disturbing paint in homes built before 1978; in North Carolina the NC DHHS Health Hazards Control Unit certifies firms.
- Who will be on site? Your own crew or subcontractors, and who is in charge each day?
The Work
- What prep is included? Washing, scraping, sanding, caulking, and for which surfaces.
- How will you handle rotted wood or damaged drywall? Replaced or filled, and how is it priced?
- Where will you use primer, and which kind?
- What paint products, sheens and how many coats?
- How will you protect floors, furniture, plants and the yard?
Schedule and Money
- When can you start, and how many working days will it take?
- What is the payment schedule? Deposit, progress payments, final payment after walkthrough.
- What does your warranty cover, and for how long?
Frequently Asked Questions
Do painters need a license in North Carolina?
Not a painting license. A general contractor license is required for single projects of $40,000 or more.
Should I ask for references?
Yes, especially for similar jobs in your area.
Is it okay if the painter uses subcontractors?
It can be, but ask who supervises and who carries insurance for them.
What should be in writing?
The scope, products, colors, coats, schedule, price, payment terms and warranty.
Ask Us Anything
We answer these questions on every estimate, in writing. See exterior painting or contact us.